Fractional Operations Management
OPERATIONAL LEADERSHIP FOR INTERIOR DESIGN FIRMS READY TO SCALE WITHOUT CHAOS
We partner with established interior design businesses to streamline operations, improve profitability, and create systems that support growth—without the cost of a full-time operations hire.
What We Manage:
Operations & Workflow
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Design-to-install workflows and timelines
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Cross-team coordination and task accountability
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Risk identification and resolution before issues escalate
Vendor Operations
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Order tracking, backorders, and delivery coordination
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Vendor communication and issue resolution
Financial Oversight (Non-Bookkeeping)
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Project budget tracking and margin protection
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Retainer usage and invoice oversight
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Cash-flow visibility related to procurement and installs
Team & Capacity Management
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Role clarity between designers, PMs, and admin
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Workload planning and accountability rhythms
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Support for onboarding and scaling readiness
Systems & SOPs
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Documentation of repeatable processes
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Tool optimization
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Templates, checklists, and operational standards
Client Experience & Boundaries
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Communication protocols and expectations
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Scope and change-order support
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Consistent, professional client touchpoints
This service is ideal for you if you want:
✔ Fewer operational bottlenecks
✔ More predictable project outcomes
✔ Improved profitability and cash flow
✔ A business that can scale beyond the owner
Yannette Lebrun brings over two decades of experience in interior design, project management, and business operations, making her uniquely qualified to serve as a fractional operations manager for interior design firms. Having worked inside the design industry, she understands the realities of complex projects, procurement challenges, client expectations, and margin pressures—not just in theory, but in practice.
Yannette combines hands-on operational expertise with strategic leadership, helping firms build systems, streamline workflows, and create clarity across projects, teams, and finances. Her ability to bridge creative teams with structured business operations allows owners to step out of daily fire-fighting and into sustainable, profitable growth.
Ready to Move Your Project Forward With Confidence?
Book a discovery call with Yannette Lebrun to discuss your business and learn how we can elevate your execution with clarity, control, and professional leadership.
